Discover Diamond Painting Pro

Website: Diamond Painting Pro

What Diamond Painting Pro Offers

Diamond Painting Pro markets itself as a premier provider of all-inclusive diamond painting kits—including custom designs, scenic imagery, and seasonal favorites. They offer over 8,000 design options and promise premium-grade drills, durable canvas, and key accessories to kickstart your crafting journey. ([turn0search7])

Widely Reported Issues by Customers

Consistent Complaints on Trustpilot (Avg. Rating ~2.2/5)

Based on 25–28 reviews, more than 60% of users rated their experience as poor or very poor. Many report problems such as:

• Stuck or inked-on symbols, making the canvas hard to follow

• Diamonds that don't adhere properly or fall off during or after completion

• Frustration with incorrect or damaged items and delayed shipping

• Subpar customer support, with reports of unresponsive emails or missing contact infoTrustpilotTrustpilot

Real customer feedback examples:

• "I ordered a personalized kit... The sent me pink, orange brown, fuscia...[and] the mapping and symbols were all off."

• "Very poor quality! Diamonds do not stick… I have no confidence that... the diamonds will hold."

• "Scam – unable to contact. Order taken, no delivery, no responses."Trustpilot

Echoed Complaints on Reddit

Users across Reddit communities vented their frustrations candidly:

• "Extremely disappointed... box crushed flat... thin canvas, barely any adhesive."

• "My custom painting arrived... just blobs! … Never order from this U.S. company—it's not."Reddit+1

Others mention overly-long shipping and confusing postal tracking:

• "Shipping takes forever... stuck in transit in a nearby city for 2½ weeks."Reddit

Is the Site Legit?

According to ScamAdviser, the site is technically legitimate—with an SSL certificate and multiple accepted payment methods that include money-back options. There are no reports of phishing or malware, and the domain has been active since 2019. However, caution is advised due to persistent customer complaints.ScamAdviserScam Detector

At a Glance: Pros & Cons

Aspect	Details
Product Promise	All-inclusive kits with custom options and wide design variety
Trust & Reliability	Mixed—technically safe to browse, but highlighted for poor customer experience
Customer Feedback	Frequent complaints about low quality, adhesive failure, shipping delays, and unresponsive support
Delivery Experience	Reports of international dropshipping, unexpected tracking delays, and mismatched or incomplete orders